Customer Service

           

Shipping & Delivery

Mr. Weed's provides the best available shipping options to keep your shipping to a minimum.  We need approximately 48 business hours to pack and ship your order (there will be exceptions when we cannot ship within this time). Also, as you can see on our web site we carry several different products. We try to keep a strategic inventory so that our candies and munchie mixes remains fresh. Sometimes an item may not be in stock. If this happens we will contact you quickly and then recommend options to best serve you. Chocolates and gummies may require special handling when the weather is warm where your order is being shipped. Chocolates have the potential to melt at 70 degrees Fahrenheit and our gummies have the potential to melt at 90 degrees Fahrenheit..

Privacy & Security

We guarantee your privacy.  At Mr. Weed's, we are committed to protecting your privacy. Mr. Weed's does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized experience. Mr. Weed's will not collect any personal information about you except when you specifically and knowingly provide such information. 

Returns & Replacements

Easily return your unopened items within 10 days of receipt of your order. We will refund the entire purchase price minus shipping costs. We are unable to refund your original shipping costs unless we sent the wrong candy. However, we will not charge you a restocking fee! We are unable to refund once you opened the candy package because of personal candy taste.  We do recognize that sometimes product gets damaged en route. If this happens, we request that your email us at our contact page on the home page

Cancellation

Please let us know within 24 hours. Over 24 hour notice and your order cannot be canceled. If you order on Friday and want to cancel over the weekend then this will not be a problem!.  If the packaging is lost in returning to our company purchaser is responsible for full charge.

Incorrect Items Sent

Check your order once you receive your package to double check all items are correctly sent.  All claims must be sent within 2 business days of USPS confirmation of received product.  If we find that it's our mistake, we will send the additional items at no additional shipping.  

Ordering

Ordering through MrWeedsMunchies.com is quick and simple.  View your items on the checkout page, click on the your choice of shipping and click on place order now.  You will be redirected to PayPals safe and secure website to finish the checkout process.

Payment, Pricing & Promotions

Payments will be redirected through the PayPal website to ensure that your personal information is safe and secure.  Price changes will be reflected on the website and within your checkout cart.  Promotions will end on desinated dates with no rain checks

Viewing Orders

Orders may be viewed through created accounts on MrWeedsMunchies.com.

Updating Account Information

As a registered account holder at Mr. Weed's Inc, you will have the ability to update your account information by logging in through the MrWeedsMunchies website.